FREE BIRD AND FREE BIRD VIP TICKETS ARE SOLD OUT!
A limited number of open 1-day tickets were on sale: a Free Bird (open 1-day ticket) and a Free Bird VIP 18+ (open 1-day VIP ticket). If you bought the Free Bird ticket, you secured yourself a spot to Provinssi early in advance, but you can decide the exact day by May 31, 2024. The Free Bird ticket as such doesn’t grant you access to the festival. The ticket must be updated to an actual 1-day ticket by May 31, 2024.
This guide is for those lucky ones who already caught these ticket types! Free Bird-ticket is now sold out for 2024.
This is how the Free Bird ticket works:
- Check the published daily program and decide which day you want to participate in Provinssi. It’s possible to update the Free Bird ticket from Friday 16.2.2024 at 9.00 am. The update request must be made by May 31, 2024.
- Update your Free Bird ticket to a 1-day ticket via Lippu.fi’s customer service as follows:
- Go to www.lippu.fi/campaign/en/contact-form
- Fill in your customer information and select “Ostaminen ja maksaminen” as the reason for contact (Yhteydenoton syy) and “Muu ostaminen ja maksaminen” as the subject (Aihe).
- On the next page, fill in “Provinssi 2024” as the name of the event (Tapahtuman nimi). Remember to fill in the ticket barcode (Lipun viivakoodinumero). The ticket barcode is the long series of numbers in your ticket and ou can also attach your ticket.
- In the field “additional information” (Lisätietoja), fill in the information about the original ticket and a new ticket. For example, “I want to update my Free Bird ticket to a 1-day Thursday ticket”.
- You will not be charged anything for updating your Free Bird ticket to 1-day ticket.
- Lippu.fi will send you a new ticket by email. The new ticket will be sent to you from [email protected]. Don’t forget to check your spam folder as well. The new ticket will be sent to you at the latest 3 weeks after making the update request.
What’s important?
Remember to send the update request via the Lippu.fi form by May 31, 2024.
The Free Bird ticket update request can only be made by the original ticket buyer.
Please note that you can update the Free Bird ticket only once. So, for example, you cannot first update the ticket to a 1-day Thursday ticket and later change it to 1-day Friday ticket.
Would you like to buy Free Bird ticket as a gift?
Did you buy the Free Bird ticket as a gift? In that case we kindly remind you that only you, as the original ticket buyer, can make the update request to Lippu.fi. So, in the spring, agree with the gift recipient which day they want to participate in Provinssi and then make an update request to Lippu.fi. Remember to forward the new 1-day ticket to the gift recipient.
Do you want to upgrade your Free Bird ticket to a multi-day ticket or a VIP ticket?
Would you like to participate in Provinssi for multiple days or upgrade your Free Bird regular ticket to a VIP ticket? You can upgrade your ticket, via the Lippu.fi customer service. For upgrading you will be charged the price difference between the new ticket and the original ticket, as well as a Lippu.fi upgrade fee of 15 € / order.
To proceed with the upgrade:
Contact Lippu.fi customer service: Customer service for ticket buyers is available on weekdays from 12:00 to 16:00 at the number 030 514 214 (0.084 €/min). Only the original purchaser of the ticket can request an upgrade.
Please note that a ticket that has already been exchanged for a wristband cannot be upgraded. The ticket must be unused in the upgrade situation. If the new ticket type is sold out, upgrading is not possible.
